Platform

An agentic platform that adapts to the workflows standard tools can't

Monitor, classify, extract, validate, resolve exceptions, integrate. Any document type, any format, any language. Your rules, your thresholds, your exceptions, encoded into every agent. No templates, no rigid pipelines to maintain.

How it works

Agents that reason, not pipelines that shatter

Two approaches to the same problem. Only one survives contact with real operations.

Breaks
The old way

A fixed pipeline. One template changes, everything breaks.

  • A template per document type. Maintenance grows with variety.
  • Stops at extraction. Validation and exceptions are someone else's problem.
  • A rule change means a pipeline rebuild.
Adapts
The Limai way

Specialized agents coordinating in context. Rules change, the agents adapt.

  • No templates. Give the agent examples and rules; it generalizes from there.
  • End-to-end by design: intake, classify, extract, validate, resolve, integrate.
  • A rule change means an agent update. Not a rebuild.
Capabilities

End-to-end capabilities, composed to your workflow

Other tools solve one piece and leave you to stitch the rest. Our agents cover the full lifecycle and compose the right capabilities for your operation.

Intake & monitoring

Agents watch the channels you cannot close

Email inboxes, customer portals, shared drives, APIs. Files get detected, classified, and routed to the right workflow automatically, with no one watching.

IMAP / Exchange / GmailPortals & SFTPS3 / GCS / Azure BlobREST / webhooks
Classification

Any document type, any language

Classification is probabilistic and improves with feedback. No manual tagging, no rigid taxonomies. Documents with multiple types inside get split and routed correctly.

Multi-languageMulti-doc splittingConfidence-based routingFeedback learning
Extraction

High accuracy on complex, real-world documents

Tables, scanned pages, handwriting, multi-page documents, variable layouts. The agent reads the document in context, not against a template.

Structured & semi-structuredTables & line itemsScanned & native PDFMulti-page & stapled docs
Validation & cross-reference

Business rules, not just field detection

Cross-reference fields across documents, against your database, or against external APIs. Flag mismatches. Enforce your business logic. Route exceptions to the right owner.

Cross-document checksDatabase lookupsExternal API callsCustom rule engine
Exception handling

Handoffs with context, not dead ends

When the agent cannot complete a task confidently, it routes to the right human with full context of what it tried. The human resolves, the agent learns. Exceptions shrink over time.

Contextual handoffsSLA trackingSlack / email / portal routingLearning from resolutions
Integration

Clean data into the systems you already run

Structured data flows into your ERP, accounting system, data warehouse, or any system of record via API, webhooks, or custom exports. Limai plugs in. It does not replace.

REST / GraphQL / webhooksDatabase writesFile drops (CSV, XML, EDI)ERP & accounting connectors
Expand

Capabilities that grow with your workflows

When your workflow calls for something that does not fit the existing six, we build it into the platform. That is how the library grows with every engagement.

Custom agentsDomain rulesWorkflow-specific logic
Your operating model, encoded

Agents that operate by your rules, not our defaults

The platform is not a generic tool. We encode your team's rules, thresholds, routing logic, and domain knowledge into every agent. The result is automation that behaves like your best operator, not a brittle pipeline.

01

Rules you already run

Classification taxonomies, validation thresholds, cross-reference logic, approval criteria, escalation paths. Whatever your team knows, the agent knows.

02

Exceptions, handled the way you would

When an agent hits an edge case, it routes the handoff the way your team would: to the right person, with the right context, with the right priority. No black-box stalling.

03

Learning, not re-training

Every correction is a lesson. Your team's feedback becomes part of the platform. The agents get better because your operators do.

Built for your stack

Limai is not a system of record. It plugs into the ones you already run.

If it has an API, a webhook, a database connection, or a predictable file drop, we integrate with it. If it does not, we still integrate. It just takes a little longer.

Intake sources

Email (IMAP, Exchange, Gmail API)Portals & SFTPShared drives (S3, GCS, Azure Blob)REST APIs & webhooks

Systems of record

Major ERPs via APIAccounting systemsCRM and business systemsCustom systems via connectors

Data destinations

SQL & NoSQL databasesData warehousesMessage queues & event streamsFile drops (CSV, XML, EDI, JSON)

Operations tooling

Messaging (Slack, Teams, email)Ticketing & incident systemsAudit logs & webhooksSSO (SAML, OIDC)
Platform + services

The foundation under every engagement

A product alone is not the story. The platform is what makes our delivery faster, more flexible, and more robust than any custom build or vertical tool can be.

Flexibility

The platform absorbs your variability

Every operation has its own document types, rules, exceptions, and systems of record. The platform is built to bend to that reality. Agents are configured to your workflow, not the other way around. Your operation is never squeezed into a template.

Managed in production

You don't own the infrastructure. We do.

Reliability, monitoring, observability, security, scaling, model updates, integration plumbing. All the undifferentiated work of running an agentic system in production sits with us. Your team focuses on the workflow and the outcome.

Foundation

Faster and more robust, because we don't start from scratch

Years of engineering for intake, classification, extraction, validation, exception handling, and integration are already in the platform. Every engagement starts on that foundation. We configure it to your reality instead of rebuilding from zero. That is why delivery is measured in weeks.

The platform is half the story.

See our approach

See the platform on your documents

Bring a sample of the workflow you want to automate. We will walk through the agents, the exceptions, and how it would integrate into your stack. Thirty minutes, no slides.

Book Discovery Call